Sunrun App
APP OVERVIEW
Your solar energy hub
System health
Energy tracking
Simple billing
On-demand support
Charts Deep Dive
View your system's performance over time
Depending on your system's hardware, you can view the following insights in you Sunrun app:
Solar energy production
Energy usage
Production vs. usage
Battery
NEXT LEVEL ENERGY INDEPENDENCE
The power is in your hands
App features that give you more visibility and control than ever before
System service on your schedule
Explore smart system add-ons
Confidently control your backup
Use Target Zone to know if your system’s working as it should
Download the Sunrun app today!
or visit my.sunrun.com
Need app support?
Chat with a customer care representative
App FAQs
The data in the charts is updated as soon as Sunrun receives it from your system’s manufacturer (i.e. Tesla, SolarEdge, LG). The data update frequency depends on what equipment manufacturer you have. Some manufacturers are able to send Sunrun data within 15-30 minutes while others take longer. Once Sunrun has the data, the charts will show the latest information.
You may see estimated production when Sunrun hasn't yet received the actual data from your system’s manufacturer. Estimated production is based on sunlight, past performance of your system, and system health. Once Sunrun gets the actual data, the charts are updated to show actual production.
Enrolling in autopay ensures you never miss a bill. Sunrun will withdraw the amount due on the business day before your next payment date. To enroll in autopay do the following:
Tap Account
Tap Billing
Tap Manage to the right of Monthly autopay
Tap Enroll Now
Select your autopay method
Connect your bank to your account
With autopay, enjoy peace of mind and a monthly discount.
It can take a few days for your system to start sending data after activation and for us to verify that your system is producing up to expectations. If you still don’t see any data after 7 days, please reach out to your Activation Expert.
When your system is shown as "healthy," it means your system is producing energy within the normal range based on your location and system configuration, with no issues detected.
Please note that solar production depends on a number of factors, including weather, so your system may be producing less than you expect but still within normal range for those weather conditions.
To see your all-time production, do the following:
Tap Charts
Scroll to the bottom of the page to see Production since power on
If you have a "multiple chart view" due to addition hardware:
Tap Charts
Tap on the Solar energy produced card
Scroll to the bottom of the page to see Production since power on
Depending on your hardware, you may have access to usage, battery, and grid import and export data.
If you have specific hardware that allows Sunrun to track the sources and uses of your energy, do the following:
Tap Charts
Tap on the Solar energy produced card
Tap on the period you are interested in (Day, Week, Month, Year)
Tap on the Show uses toggle
For viewing "use sources” of your system’s consumption follow the same instructions above except, (2) Tap on Energy usage and sources and (4) Tap on the Show sources toggle.